Refund Policy
Return & Refund Policy
Thank you for shopping with us. We want you to be fully satisfied with every purchase. If something isn’t right, we’re here to help.
Returns
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You can request a return within 14 days of receiving your order.
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To be eligible, the item must be unused, uninstalled, and in its original packaging.
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We may ask for photos or videos to confirm the item’s condition before approving a return.
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Custom or special-order items are not eligible for return unless they arrive damaged or defective.
Damaged or Defective Items
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If your item arrives damaged or defective, please contact us within 7 days of delivery.
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Include your order number, photos, and a brief description of the issue.
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Once verified, we’ll arrange a replacement or refund at no extra cost.
Refunds
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After we receive and inspect your returned item, we’ll notify you about the refund status.
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Approved refunds are issued to your original payment method within 5–10 business days.
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Shipping costs are non-refundable, unless the return is due to our error or a defective product.
Exchanges
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We only replace items if they are defective or damaged.
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For a different size, color, or model, please start a new order after your return is processed.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Please use a trackable shipping service or insured courier, as we can’t guarantee receipt of returned items without tracking.
Contact Us
For return or refund requests, please reach out to our support team:
📧 imtinan537@gmail.com
Please include your order number and a brief explanation of your request.